Season Ticket Renewals are underway and there have been a number of important items that have been brought to our attention that we would like to clarify before the new campaign begins.
Purchasing Season Tickets from an unlicensed vendor
It has come to our attention that a number of season ticket holders have sold their season tickets to other fans without transferring the ownership of the season ticket itself. It’s important to note that you won’t be able to receive service for a season ticket that is not under your ownership and a transfer form has not been completed and approved as explained here. A fan that has a season ticket that is not under their ownership will not be able to enjoy season ticket holder benefits that are included in the season ticket package. That includes purchasing tickets that are not part of the season ticket package and being able to receive service from the ticket agency.
In addition, there won’t be an option to print tickets from a season ticket account this coming season. Only in extreme circumstances the season ticket holder may approach the Leaan ticket representative at the stadium box office to see if they can help. You must arrive at the matches with your season ticket. Service will not be provided to someone who is not the season ticket owner.
Adjustments to the Away Points Allocation Program for new fans:
The Points Allocation Program will continue this season. We believe that this is the fairest way to sell tickets to matches where the demand exceeds supply. In order for all fans to accumulate enough points to purchase tickets, we have decided that points earned three years earlier will be eliminated from the account. For example, in 2019/20, points accumulated in 2016/17 will be eliminated. In 2020/21 points accumulated in 2017/18 will be eliminated.
This step was taken in order to allow fans who could not attend matches during a specific period of time (Soldiers, Students, those out of the country) the opportunity to earn points.
